Shipping Information

Welcome to Stormlite, where we're dedicated to providing you with high-quality activewear that empowers your fitness journey. Below, you'll find important information regarding our shipping process to ensure a smooth and satisfying shopping experience.

Shipping Process:

Order Processing Time: Upon placing your order, please allow up to 7 business days for order processing. During peak periods, processing times may be slightly extended, but we'll always strive to get your order to you as quickly as possible.

Shipping Methods: We offer standard shipping services for all orders. Expedited shipping options may be available for select products, with additional charges applied accordingly.

Delivery Time: The delivery time varies depending on your location and the shipping method selected. Generally, standard shipping within the United Kingdom takes 3-7 business days. For international orders or deliveries to Alaska, Hawaii, or other non-contiguous states, delivery times may be longer.

Order Tracking: Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information. This will allow you to monitor the status and progress of your shipment, ensuring you're informed every step of the way.

Shipping Restrictions: 

International Shipping: While we're thrilled to serve customers worldwide, please note that additional customs duties, taxes, or fees may apply upon delivery for international orders. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

PO Box Addresses: Unfortunately, we are unable to deliver to PO Box addresses. To ensure prompt delivery, please provide a physical address when placing your order.

Refunds & Exchanges:

At Stormlite, we stand behind the quality of our products. However, please be aware that we do not offer refunds or exchanges for any items purchased through our website. All sales are final. We encourage you to review product details and sizing information carefully before making your purchase. Should you have any questions or concerns about a product, our customer service team is here to assist you.

Contact Us:

Should you require further assistance or have any questions regarding our shipping policies or any other inquiries, please don't hesitate to contact our dedicated customer service team. We're committed to ensuring your satisfaction and are always here to help.

Thank you for choosing Stormlite. We appreciate the opportunity to be part of your active lifestyle journey!