At STORMLITE, we strive to provide our customers with high-quality clothing items that meet their expectations. We take great care in ensuring that each product is thoroughly inspected before it is shipped to you. However, we understand that there may be instances where you receive a defective item. In such cases, we are happy to assist you with an exchange.

Defective Items:

If you receive a defective item, please contact our customer service team within 7 days of receiving your order. We will require detailed information about the defect and will request supporting evidence such as photographs. Once we have reviewed your case, we will provide you with instructions on how to proceed with an exchange.

No Returns or Exchanges for Non-Defective Items:

As a general policy, we do not accept returns nor exchanges for non-defective items. We encourage you to carefully review the product description, size chart, and any other relevant information before making a purchase. If you have any questions or concerns about a specific item, please reach out to our customer service team, and we will be happy to assist you.

Contact Us:

If you have any questions or need further assistance regarding our returns policy, please don't hesitate to contact our customer service team. You can reach us by email at " Info@stormlite.co.uk". Our dedicated team will respond to you within 72 hours.

Disclaimer:

Please note that our returns policy applies only to defective items. We do not accept returns for non-defective items, including but not limited to sizing issues, colour variations, or changes in personal preference. We appreciate your understanding in this matter.

Thank you for choosing STORMLITE. We value your satisfaction and will do our best to ensure that you have a positive shopping experience with us.